Question by Dong N: PROFESSIONAL JOB RECRUITERS PLEASE CRITIQUE MY RESUME.?
Please critique my resume. Anything will help.

John Smith
78 XYZ Avenue (123)456-7891
San Francisco, CA 94124

Career Summary
Seeking an entry level Marketing position which will enable me to apply my educational background and work experience to the growing success of the company

EDUCATION
B.A. in Business Management Economics, June 2009
University of XYZ, XYZ

PROFESSIONAL SKILLS
 Proficient in Excel 2007, Word 2007 and Photoshop CS3
 In-depth knowledge of marketing concepts and strategies through relevant marketing course work
 Creative and able to identify current trends for marketing and advertisement
 Excellent written and oral communication skills
 Ability to multi-task and adapt to fast paced environments
 Work well independently or in a team-setting

EXPERIENCE
(07/07 – present) Freelance Marketing Consultant, Self-employed, San Francisco, CA
• Design business cards, promotional flyers and price lists for family-owned and operated salon business
• Maintain updated content and images for website
• Review online customer feedback and escalate issues to management for salon improvements

(04/09 – 06/09) Marketing Intern, Barrios Unidos, City, CA
• Designed the company’s official business card and promotional flyers for advertisement
• Researched new leads through the Internet
• Performed email marketing functions through creation of email ads and sending emails to prospective clients

(09/05 – 06/09)
Computer Consultant
Instructional Computing,
City, CA
• Researched and troubleshot complex application issues
• Provided one-on-one application training for lab students
• Assisted students in computer setup and logins
• Enforced lab rules and regulations to ensure equipment operability and cleanliness
• Safeguarded equipment against student vandalism and/or theft
• Escalated non-functional hardware issues to management
• Maintained and order lab supply and computer hardware inventory

(07/08 – 09/08)
Sales Cashier,
IMPARK Parking
City, CA
• Collected parking fees from SF Giants staff and affiliate partners
• Maintained high customer experience and satisfaction through providing a professional and positive demeanor at all times
• Collaborated and worked efficiently with peers and Area Managers to reduce long customer wait-time and traffic during parking peak hours

(07/07 – 12/07)
Sales Associate
Banana Republic
City, CA
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Performed inventory checks to assist customers in locating merchandise from various retail locations
• Communicate customer requests to management.
• Assist in completing price changes within the department.
• Complete customer transactions at register for merchandise sales

ACTIVITIES
Leadership
05/2006 – 06/2009
Vice President and Publicity, Psi Pi Alpha, City, CA

• Responsible for outreaching and maintaining good relations with other college fraternities and sororities
• Promoted and publicized the organization and its events through creating flyers and t-shirts using Photoshop as well as using online social networks such as, Facebook, Myspace, Twitter and the organization’s website
• Organized an on-campus event for Bone Marrow Drives for the Asian American Donor Program

04/2007 – 06/2009
Publicity Chairman and Core Member
Vietnamese Student Association
City, CA

• Promoted and managed all aspect of public relations for the organization
• Raised funds through design and creation of organization’s official t-shirt

Extracurricular Activities
Santa Barbara Senior Center
Habitat for Humanity
Breast cancer awareness marathon

Reference Available Upon Request

Best answer:

Answer by Hire Me 101
As a hiring expert, I recommend you take out your bottom two jobs as they were pretty short and you want to look like you’ve had stable jobs. The first three are fine. And a few more job descriptions. 3 may be too short. Have 4-6 job descriptions.

You should rename your activities section as “Other Experience” and name your regular experience section as “Professional Experience”. Take out “References Available Upon Request” because you should already have your references on hand when meeting an employer.

All of my advice is very detailed on my website so find more tips here: http://www.hireme101.com/resumetips.html. I also only charge $ 7 to edit resumes, so my services could be useful for you.

Good luck

Give your answer to this question below!

Question by Alex M: Can i please have some Resume advice?
I’m fed up with retail….Aside from retail management am I qualified for anything else? I want to start looking for a new job but I don’t know if I would qualify for anything beyond retail =\ Any advice would be awesome!

Resume
~~~~~

Objective
To apply my knowledge and skills in a manner that will enhance the work environment of which I will be a part.

Education
Rutgers University, New Brunswick, NJ
Bachelor of the Arts in History; Minor in Anthropology May of 2008 GPA 3.0

Experience

Kmart, of
June 2008 – Present
Assistant Store Manager
Responsible for daily store operational functions
Part of a management team responsible for the leadership of over one hundred employees
Created several initiatives for our store which helped our mystery shop scores improve dramatically

The Home Depot, of – Part-Time
December 2005 – August 2006
Supervisor
An affiliate of the management team ; responsible for daily store operations and reconciled customer concerns and employee relations
Assisted customers with questions about credit card and loan products for home improvement
Ensured 100% Customer Satisfaction by providing excellent customer service

Regal Cinemas, of – Internship
September 2005 – December 2005
Associate Manager
Performed various retail tasks: placing orders, assembling displays, assisting customers with their needs, and instituting a high level of customer satisfaction
Worked with daily store finances, reports, and bank deposits
Member of the transition team responsible for the development of an innovative program to move the company into a new phase

Lowe’s Home Improvement, of – Part-Time
May 2004 – January 2005
Head Cashier
Supervised the work of cashiers on duty
Assisted managers with cash pulls of excess cash from registers
Worked at the Customer Service Desk, helping customers with an array of questions and problems including opening credit cards, placing special orders, and discussing financial aspects of their purchases

Skills
Excellent oral and verbal communication; Fluency in Spanish
Well structured time management and ability to multitask; Effective leadership qualities
Experience in MS Office (Word, Excel, Power Point) with Macs & PC’s

Organizations
Phi Sigma Kappa National Fraternity; Treasurer 2007-2008
Feed the Children 2005-2008
Habitat for Humanity 2005-2008

Best answer:

Answer by Christine
Well what was it you had in mind for a career when you chose a history major/ anthropology minor?

I would think being a part of Feed the children and Habitat for Humanity could get you into some sort of other field (along with your BA).
I would inflate that part of your resume and possibly cut back elsewhere.

What do you think? Answer below!

Question by beautiful: Is there something wrong with my resume?
My resume is currently on hotjobs.com and has been viewed several time but no one has contaced me. Please read over and tell me what i could do to make it better…….All contructive critisism welcome.

Experience
________________________________________
Netel/Agent Relations
November 2003 – December 2006Account Manager/Commissions Support Miami, FL
Began working for Netel in November of 2003 as a Customer Service/Sales Representative. While going above and beyond for our clients, upper management took notice and in April of 2004 promoted me to Trainer and Quality Assurance Monitor over our top producing project “Tel3Advantage.com”. Responsibilities consisted of training between 18-25 new customer service/sales representatives every two weeks for one quarter. Monitor, record and give daily feedback to all representative on my team. Developed call scripts for both our outbound and inbound projects. Assisted the Quality Assurance Supervisor with creating and updating training packets for both Customer Service and Sales Departments. During my position as a Trainer/QA, Upper Management again took notice at my leadership skills and excellent job performance and in February of 2005 I was promoted to The Agent Relations Department as the Account Manager and Commissions Support of all Projects. This position allowed me to oversee our Agent Program in addition to assisting with the day-to-day marketing and development of our Advantage Programs and all Affiliate Projects. Responsibilities also included but not limited to;

•Conferring with department heads in order to discuss possible new accounts and to outline new policies and sales promotion campaigns.
•Monitored and analyzed sales promotion results to determine cost effectiveness of promotion campaign.
•Structured and maintained a daily and monthly record of revenue of all private label projects
•Trained our Agents via conference calls on how to market online and offline.
•Reviewed reports and records of activities of our agent to ensure progress was being accomplished toward specified program objectives.
•Compiled commission and entered data computed processed and paid out commissions earned weekly.
•Reviewed commissions, computed and reconciled errors to ensure accuracy of commission payout.

AT&T Winback Program/Technion Communication Corp
June 2002 – October 2004AT&T Sales Representative Tamarac, FL
Called past AT&T customers and provided in depth on why they should return by offering a better long distance plan or a great incentive from AT&T. In addition, handled a high call volume of incoming calls from customers wanting to start a new local/long distance service or switch their existing service to AT&T. Analyzed credit information in order to determine risk of new customer and current customer calling in to switch or upgrade without an incentive code.

American Express
September 2001 – April 2002Credit Analyst Plantation, FL
Analyzed the spending and payment habits according to account holder’s tenure with American Express. Conducted over 300 calls per day (inbound/outbound) to investigate complaints, verify accuracy of charges, and to correct errors in accounts. Entered codes for computer program in order to generate ratios for use in evaluating card holder’s financial status.

Made informed decisions on whether to increase or decrease a card holders spending limit based on factors such as income growth/verification, payment history, and credit score. Offered advice and collected promises of payment on card holders with a history of late payments, consistent delinquency or always out of pattern.

Precision Response Corp
November 1999 – September 2001Account Support Rep Miami Lakes, FL
Provisioned AT&T Long Distance plans for new account holders. Reviewed delinquent account records to determine which customers will be contacted for collection of overdue accounts. Placed outbound call to existing customers and attempted to collect a payment or set up a payment plan for the past mount due. Updated any additional information needed. Kept record of collections and status of accounts.

Education
________________________________________
Miami Jackson Senior High
June 1995High School
High School Education Miami, FL

Objective
________________________________________
•TRAINER
•ACCOUNT MANAGER
•ADMINISTRATIVE ASSISTANT
•SALES/CUSTOMER SERVICE MANAGER
•QUALITY ASSURANCE MONITOR
•FACILITATOR

Highlights
________________________________________
•Expert in working in a Customer Service/Sales call center environment with over 8 years hands-on experience and 2 years of training, monitoring and Senior Representative job duties.
•Proficient in Microsoft Word and Microsoft Excel
•Skilled at organizing complex projects, defining project priorities, and delegating tasks.
•Possess excellent strong time management, organization and presentation skills.

Best answer:

Answer by VerryMerry
If I were to receive a resume like this I would call you for an interview. The only thing I would change is the last bullet – Possess excellent strong time management – pick excellent or strong.

Give your answer to this question below!